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End-of-Year Funds to Spend? We Can Help!

Got some moolah that is burning a hole in your pocket --- literally? Use or lose it by December 31st? That extra cash could help kick-start your efforts to promote disclosure and apology within your organization. Have you always wanted to share material about disclosure and apology with your medical staff, leadership, outside attorneys, etc? Well, use that year-end money and save on the price of some Sorry Works! favorites.

Consider the Little Book of Empathy..this quick read provides the disclosure essentials for all front-line staff in acute and long-term care settings. The Little Book of Empathy shows clinicians how to stay connected with consumers post-event without prematurely admitting fault. The Little Book of Empathy is extremely popular --- we have sold thousands of copies of this booklet. Regularly priced at $9.99 per copy, we are providing a special price of $3.49 per copy for the remainder of 2016.

There is also the Sorry Works! Tool Kit...the kit is geared towards c-suite, risk, claims, legal, and medical and nursing leadership, and takes you step-by-step how to launch and sustain a successful disclosure program. The kit includes the Sorry Works! Tool Kit Book and Disclosure Documentary movie and several other items. Regularly priced at $49.99 per copy, the Tool Kit is on sale through year-end for $35.99 per unit.

Click here to order copies of either the Little Book of Empathy or Tool Kit, or simply respond to this e-mail with the item(s) you want and number of copies. Important: If ordering on-line, the price reduction will be administered when your order is processed.

You can also make a year-end, tax deductible contribution to Sorry Works! by clicking on this link. Your donation will help us expand Sorry Works! mission to include educating the public/patient population about disclosure and apology.

If you have any questions, please contact me directly at 618-559-8168 or

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