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Sorry Works! Credo

At Sorry Works! we believe the medical malpractice crisis is actually a customer service challenge that has been miscast as a legal problem to be solved by politicians.

Another way of saying it: The medical malpractice crisis is a customer service crisis that medical, insurance, and legal professionals can fix anytime they wish.

Providers have the power to solve the med-mal crisis on their own, and Sorry Works! gives them the tools to do so. We believe in building strong relationships with patients and families pre-adverse event using Five-Star Customer Service, and saving those relationships post-adverse event with disclosure, empathy and (when necessary) apology.

Welcome to the day you take control of your liability problem. Welcome to Sorry Works!

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