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Sorry Works! Now a Non-Profit Organization

Sorry Works!, the nation's leading disclosure training & advocacy organization, is transitioning to a 501c3 non-profit organization effective December 1, 2016. There are many reasons for this move, including it will allow us to spend more time educating the public about disclosure while being able to raise funds from foundations, charities, and individuals. We truly believe educating the public/patient population about disclosure & apology is absolutely critical to advancing our movement.

As you/your organization make decisions about year-end donations, please keep Sorry Works! in mind. Checks should be made payable to "Sorry Works!" and you can mail your tax-deductible donations to:

Sorry Works!

1063 South State Route 157 Ste 2-111

Edwardsville, IL 62025

You can also make a tax deductible donation with your credit card by clicking on this link. We need funds to get our non-profit operation off the ground. We have many start-up expenses that need to be covered, including a website update, marketing and spreading the word, insurance policy for our new board, and other expenses, and we also want to start funding our educational activities for 2017. As you close out the year, please include Sorry Works! in your charitable giving budget. If you have any questions, I can be reached directly at 618-559-8168 or

Immediately below is our initial board of directors, and further below is the complete explanation for Sorry Works' transition to a 501c3 non-profit organization.

  • Dr. Steve Kraman, MD....Steve and Ginny Hamm, JD, pioneered the nation's first disclosure program at the Lexington VA hospital. Steve has been a long-time supporter and friend of Sorry Works, and he and his brother recently developed the Full Disclosure Documentary which is marketed and sold through Sorry Works!
  • Dr. Albert Wu, MD, MPH ....Albert is a Professor of Health Policy and Management at the Johns Hopkins School of Public Health. A leading expert on disclosure and the psychological impact of medical errors on both patients and caregivers, he may be best known for coining the term "second victim" in a 2000 British Medical Journal article.
  • Wade Westhoff, CFP, AIF....Wade lost his daughter to medical errors in a Oakland hospital. Wade and his family have shared their story extensively through Sorry Works, and their journey has taught countless clinicians and leaders how to behave in a more humane and ethical fashion post-event.
  • Ravi Narayan, CSP, ARM, CPASRM...Ravi is a risk manager for John Knox Village, a large assisted living and long-term care provider near Kansas City, MO. Ravi and his team have worked with Sorry Works! to implement disclosure and apology with their clinicians and staff.
  • Todd Bartos, JD... Todd R. Bartos, J.D., is a veteran healthcare attorney with subspecialty expertise in risk management, patient safety and healthcare technology. Todd has a national reputation and is an invited speaker on healthcare issues for hospitals, integrated medical groups and clinical and systemic risk issues. Todd teaches physicians, hospital administrators and healthcare attorneys in all areas of healthcare law, including risk mitigation, litigation, crisis communication, implications of regulatory changes and the impact of the ACA and related regulations on the business of healthcare. He has recently published the Professional Liability and Risk Mitigation chapter in the AHLA Representing Physicians Handbook (4th ed.). In his 18-year career, Todd has taught more than 25,000 physicians and dozens of hospital administrators in all areas of clinical risk management and disclosure and has overseen and litigated more than 400 claims. In addition to his private practice, Todd serves as General Counsel for Aspire Ventures, a venture capital firm in Lancaster, PA, where he has a broad practice spanning healthcare, corporate, transactional, regulatory, government affairs, compliance, employment and IP law. He also consults with leading healthcare organizations and startups regarding legal issues and business strategy.
  • Linda Snell, DNS, RN....Linda is a nurse educator at the College of Brockport with over 25 years of clinical experience. Linda also experienced a crippling medical error that was covered up and never acknowledged.
  • Dr. Bob Israel, MD.... Bob is a Professor of Obstetrics and Gynecology at the Keck School of Medicine at USC where he is the director of the women's health clinics and chair of quality improvement, LAC+USC Medical Center. He is a strong proponent of disclosure and 2nd victim support and has worked hard to advance disclosure principles with his residents/faculty and across the LAC+USC Medical Center in general.
  • Dr. Peter Schwartrz, MD...Peter has taught countless disclosure training seminars with Sorry Works!, and he was one of eight physicians recently elected to American Medical Association's Council on Ethics and Judicial Affairs.
  • Lee McMullin, CPHRM....Lee is a seasoned risk manager and strong disclosure supporter who is the immediate past-President of the Southern California Association for Healthcare Risk Management (SCAHRM).
  • Dr. Robert Cisneros, PhD...Bob is an Associate Professor of Pharmacy at Campbell University. Bob has clinical experience with the value of disclosure and apology, and he teaches disclosure principles to his pharmacy students.
  • Doug Wojcieszak....Doug is the Founder of Sorry Works! and taught disclosure to thousands of healthcare, insurance, and legal professionals over the last 11 years.
  • Bob Kellogg...Bob has enjoyed a long career in the medical malpractice insurance industry and is a strong supporter of disclosure and apology. Bob is currently the President/CEO of Mesa Medical Insurance, and his prior positions included COO of New Mexico Mutual and President/CEO of State Mutual Insurance Company (Michigan).

Special advisor to the board:

Dale Micalizzi....Dale lost her child, Justin, to medical errors and the hospital never disclosed or apologized. Dale has used her grief to become a true dynamo in the patient safety world. She has shared her story through Sorry Works, and is a powerful national advocate for disclosure and patient safety.

Executive Summary

Sorry Works, the nation's leading disclosure training and advocacy organization, seeks to transform from a for-profit LLC business model to a 501c3 non-profit organization. It is believed that this transformation will open new revenue sources for Sorry Works! (foundations, charities, individual donors) and allow Sorry Works! to focus on non-revenue generating work such as 1) educating the public about disclosure; 2) more aggressive media and social media work to educate stakeholders about disclosure; 3) generating reports and research projects; 4) advocacy work for legislation and regulatory reform that promotes and supports disclosure; 5) uncompensated presentations and staffing booths at conferences to further engage stakeholders; and 6) giving away content to certain organizations while still being able to service Sorry Works' historical revenue generating work of paid speeches and selling books, booklets, and other content.

We have developed a white paper that completely addresses our reasons for becoming a non-profit organization. The white paper details the history of Sorry Works! and our future plans as a non-profit organization. To read the white paper click on this link.

Again, please consider a tax deductible donation by year-end to Sorry Works! by clicking on this link. We need donations to meet our "start up" costs as a non-profit organization, and to begin funding our educational activities in 2017. You can also support the non-profit Sorry Works! by scheduling a disclosure presentation for your organization or by purchasing our content, including the Little Book of Empathy and the Sorry Works! Tool Kit -- click on this link to order our content. To inquire about Sorry Works! presentations, e-mail or call 618-559-8168. Thank you!

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